Work
Experience
Resume
Business Analyst December/2020–August/2023 Gibson LLC | Chicago, Illinois
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Operational Analysis & Process Improvement (40%) – Evaluated and optimized internal workflows, reducing inefficiencies and improving fleet utilization to enhance overall business performance.
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Financial & Data Analysis (30%) – Analyzed revenue streams, cost structures, and profitability metrics to provide strategic insights and support data-driven decision-making.
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Market & Competitor Research (20%) – Conducted research on industry trends, market conditions, and competitors to help shape business strategy and identify growth opportunities.
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Technology & Reporting (10%) – Assisted in implementing business intelligence tools and created reports to improve visibility into key performance indicators (KPIs).
Teacher’s Assistant November/2022–July/2023 Gary Career Center | Gary, Indiana
• Successfully supported students in learning objectives, resulting in a 15% increase in student proficiency in PowerPoint, Excel, and Word.
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• Coordinated classroom activities and attendance, enhancing overall classroom efficiency by 20%.
• Provided personalized feedback and assistance, leading to a significant improvement in student performance and engagement.
Projects & Coursework
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IT177: Website Development: Developed a website using HTML, HTML5, and CSS, enhancing web development and design skills while demonstrating proficiency in modern internet technologies.
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IT262: Certified Ethical Hacking I: Completed a course on ethical hacking, gaining foundational knowledge for the EC Council Certified Ethical Hacker certification and learning advanced penetration testing techniques to identify and mitigate organizational vulnerabilities.
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IT234: Database Concepts: Engaged in database programming and management courses, mastering SQL and understanding the business context of data, transforming data into actionable information for organizational use.
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IT301: Project Management I: Completed a course in project management principles and performance domains. Gained knowledge of project planning and explored the different project performance domains. Topics include working with project stakeholders and teams, identifying project approaches, and planning project work and delivery.
Education
2023 - Present
Purdue University Global | Bachelor of Science in Information Technology - IT Management
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GPA 4.0
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Chancellor's List
Skills
& Expertise
Main Skills: SQL, Excel, PowerBI, Tableau, Word, Jira, PowerPoint​, Asana, Confluence, Time Management, Data Cleaning and Preparation, Communication, Problem-Solving, Adaptability, HTML, CSS, HubSpot, A/B Testing, Google Ads
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Skills I'm Willing to Learn: Python, R, Cloud Computing, CRM, etc